Bill Mandly: VP Strategic Initiatives

Bill Mandly is a skilled strategic management executive with over 20 years of experience in project management, application development, strategic planning, and service delivery. He is a well respected leader with expertise in developing staff, driving collaboration between stakeholders, and transcending functional silos in order to achieve effective solutions to complex business issues. He champions appropriate project management methodologies and Six Sigma tools to minimize risk, improve quality and reduce costs. 

Most recently, Bill was the Senior Director at United Site Services, Inc., responsible for driving the company’s key strategic initiatives through effective project management. He has a solid record of managing projects that achieve substantial business results. His accomplishments include: implementing a Fleet Management system for 650 service trucks to reduce operating costs and improve fleet performance; directing and managing a multi-generational project to design and implement an automated territory optimization and planning solution, and overseeing a call center consolidation project resulting in cost savings of $350k.

Prior to United Site Services, Bill served as the Senior Vice-President of Client Management and Credit Technology at Bank of America.  In his seven years at Bank of America, he developed and guided the technology strategy required to achieve the organization’s business goals, while improving service and reducing costs.

Bill’s work experience has included consulting roles that have further proven his ability to work in a collaborative mode, utilizing change management practices that gain commitment from all stakeholders. His project management and Six Sigma expertise consistently provide on-time, exceptional results.

Bill holds a MBA - Finance from the University of Massachusetts, Dartmouth, and a BA in Economics from University of Massachusetts, Amherst. Additional education and certifications include Villanova University, Six Sigma Green Belt Certificate Program and extensive knowledge of technology and project management methodologies and best practices.